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Happy Tuesday!
(November 17th is National Take a Hike Day / National Hiking Day. Hopefully, the weather is nice enough wherever you are to get out and take a hike.)
Trivia time: Name that TV theme song, 90’s style: “Where in the world is … ” (answer)
Someone asked earlier today, “where is Craig?” and this theme song immediately came to mind. Anyone else remember that show? I vaguely remember watching it, but I couldn’t really tell you much about the show. I think there was a board game and computer game, books too maybe? That tune sure is catchy though. I didn’t forget it!
So while I cannot answer where in the world Carmen is tonight, I can tell you a little about what is going on with Craig. It actually ties nicely into telling you more about our business structure and some of the recent CK updates.
As we’ve mentioned before, Craig took a sabbatical in the month of October. He worked some pretty crazy hours from March to August as I’m sure you all remember. That’s the time period when these emails started. In January of this year he had been diagnosed with Crohn’s disease and is still working to get his symptoms under control. Part of that is going to be stress management and rest, something that he historically has not been practicing well. (He’s an all-in kind of guy.) In November he re-engaged with us internally in some meetings and is still here leading and guiding us, mostly giving us clarity around the vision. He’s still resting and doing more personal things too. That was the long answer to the question. The short answer is he’s here, just not on the “front lines” as he was before.
We introduced you all to Chris McCoy, who is now the President of the CK business unit, earlier this month. A business unit, as we define it, is the Product, Marketing and Channels (sales) functions of a business. These are the revenue-generating, customer-facing pieces of a company. The vision Craig has had for our organization is that we would be an architect of a portfolio of many companies, companies that share the desire “to combine remarkable service, adaptive expertise, and frictionless shopping and logistics” to create “unparalleled customer experiences” (these quotes taken directly from our vision statement). CK is the prototype for this vision, and in order to get where we are going, Craig needed (and wanted) to not be the operational head of CK. He’s still the CEO around here, giving vision and, of course, making us laugh (and maybe roll our eyes occasionally, or maybe that’s just me, haha), but he has passed the baton to Chris for the management of the Three Pillars, as we call them, for CK.
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