Terms and Conditions

Risk Free Purchase, Hassle Free Returns. AWESOME is GUARANTEED.

After receiving your order, take a full month to try it out. If you decide it's not right for you, or if you're not completely satisfied in every way - if it's not AWESOME, we'll take it back and refund your money. Your complete satisfaction is GUARANTEED or your money back. That's Awesome.

You may return all or part of your order within 31 days for any reason for a full refund of the original purchase price.

If the reason for your return is due to an error on our part, we will pay the return shipping costs and refund your original shipping charges; otherwise, you are responsible for the return shipping costs and the original shipping charges will be non-refundable. Related duties, taxes, and fees for shipments to and from locations outside the continental United States are the responsibility of the customer.

Product must be in like condition to when it was purchased and include all original parts, accessories, and original packaging. Not valid for special orders, wholesale transactions, or for purchases intended for resale, lease, rental, or transactions where there is a separate written agreement.

Awesome That Never Ends.

Everything you purchase from CablesAndKits is covered by a LIFETIME Warranty including a LIFETIME Advance Replacement Guarantee. The AWESOME never ends.

LIFETIME Advance Replacement Guarantee:
We understand that in the event of a product malfunction or failure long downtimes are not an option. If you experience a malfunction or failure with a product at any point during your ownership we’ll ship a replacement the same day you report the issue. We’ll even expedite the shipment if requested, with an effort to provide a delivery date and time that meets your needs. That's Awesome.

In the event of a product malfunction or failure during your ownership we will send a replacement product prior to the return of the faulty product. Replacement product will be sent the same day we are notified, prior to the return of the faulty item, so long as we have sufficient stock. We will pay for the shipment of the replacement item and the return shipment of the faulty item to and from locations within the continental United States. Surface/economy transportation with transit times of 2-5 business days will be utilized unless expedited delivery is requested and approved. Shipping costs and related duties, taxes, and fees for shipments to and from locations outside the continental United States are the responsibility of the customer.

Advance replacement requests will be entered as customer requested purchase orders at current retail price. When the item(s) being replaced are returned and received, an account credit equal to the invoiced amount will be applied to the outstanding invoice. If the faulty item(s) are not received within 15 days of delivery of the replacement item(s) the customer will be responsible for the balance of the outstanding invoice.

Replacement item(s) may be reconditioned and will be of like, comparable, or improved functionality. Physical damage, cosmetic defects, or lack of functionality that existed and were stated at the time of purchase, such as with scratch & dent or clearance items, are not covered by this warranty.

Excludes consumable items, or items beyond their reasonable expected useful life. Not valid for special orders, wholesale transactions, or for purchases intended for resale, lease, rental, or transactions where there is a separate written agreement.

CUSTOMER PICK UP PAYMENT TERMS:

If you select customer pickup, we will charge your payment card once your order is packed and ready for pickup.

SPECIFIC WARRANTY TERMS (applies to all above):

EFFECTIVE FOR ITEMS PURCHASED AFTER September 1, 2013. Certain restrictions apply.

Lifetime Warranty does not apply to products marked as "Non-Refundable" or products marked as "All Sales Final"

CablesAndKits (CK) warrants you, the original purchaser, that this product will be free from defects in material or functionality, as originally intended by the manufacturer, for the period in which you own and possess the product, so long as it is properly used and maintained. The 31-day satisfaction guarantee for the product shall be based on the original delivery date to the original purchaser.

This warranty does not apply to failure of the product resulting from misuse, abuse, accident, neglect or mishandling, improperly adjusted or maintained product, incorrect environment, improper installation or configuration, software validity, smart license capability, smartnet or other manufacturer specific support, compatibility, or version, accident, flood or other acts of God, physical damage, cosmetic defects or inconsistencies, electrical issues such as lightning, power surges, incorrect electrical voltages or other electrical stress, normal wear and tear, or modification.

CablesAndKits (CK) does not sell software licenses. Licensing is the responsibility of the end-user.

Some products are designed to be consumed during use. This warranty does not apply to consumables such as, but not limited to, batteries, face masks, hand sanitizer, gloves. These are Non-Refundable items. All sales final. We will not accept returns for any reason.

SPECIFIC WARRANTY TERMS FOR MASK / SANITIZER PRODUCTS:

• CablesAndKits (CK) attempts to be as accurate as possible with product descriptions for mask and other consumable products. However, CK does not warrant that product descriptions for mask and other consumable products are accurate, complete, reliable, current, or error-free. By placing an order for mask products, you acknowledge that CK is not a medical product supplier and that CK has made no representations or warranties as to the effectiveness of any mask and other consumable products or their suitability for use. Mask products sold by CK have not undergone any testing by CK.
• Mask Products that are not specified as NIOSH masks are intended for use on a voluntary basis and only as an alternative to NIOSH certified personal protective equipment (PPE) as described in the Center for Disease Control Crisis Capacity Strategy, specifically its Strategies for Optimizing the Supply of Facemasks, when NIOSH certified PPE is not available.
• Mask products are provided by CK on an "as is", "as available" and on a "non-returnable" basis. No warranty of fitness for any particular purpose, warranty of merchantability or any other warranty, expressed or implied, has been made by CK concerning any mask products. You expressly agree that your use of mask products is at your sole risk.

CK does not accept, and disclaims and excludes, any liability for direct damages, including lost profits, or special, indirect, consequential or incidental damages, including, without limitation, any liability for third-party claims against you for damages. CK's liability will be no more than the amount you paid for the mask product that is the subject of a claim. This is the maximum amount for which CK is responsible.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, jurisdiction to jurisdiction, or country to country. CablesAndKits' responsibility for malfunctions and defects in hardware is limited to replacement for defects only as set forth in this lifetime warranty statement. Except for the express warranties contained in this warranty statement, CablesAndKits disclaims and excludes all other warranties and conditions for the product, whether express or implied, statutory or otherwise, arising by operation of law, course of dealing or performance, usage or trade, including but not limited to any implied warranties and conditions of merchantability, fitness for a particular purpose, performance, suitability, or non-infringement. Any implied warranties that may be imposed by law and cannot be excluded are limited in duration to the limited warranty period. Some states, jurisdictions or countries do not allow the exclusion of certain implied warranties or conditions, or limitations on how long an implied warranty or condition lasts, so, to the extent this is applicable, this limitation may not apply to you. This lifetime warranty coverage terminates if you sell or otherwise transfer this product to another party.

CablesAndKits does not accept, and disclaims and excludes, liability beyond the remedies provided for in this lifetime warranty and for special, indirect, consequential or incidental damages, including, without limitation, any liability for third-party claims against you for damages, for products not being available for use, or for lost data or lost software. CablesAndKits' liability will be no more than the amount you paid for the product that is the subject of a claim. This is the maximum amount for which CablesAndKits is responsible.

Some states, jurisdictions or countries do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so, to the extent this is applicable, the above limitation or exclusion may not apply to you.

Read our SMS terms of service here.