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Returns and Exchanges.

Last updated October 10, 2025.

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Overview

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

CablesAndKits

Attn: Returns

RMA #

255 Homer Street

Suite 1200

Commerce, GA 30529

United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Products identified as "Non-Refundable" and/or "All Sales Final"

● Special orders, wholesale transactions, or purchases intended for resale, lease, rental, or transactions where there is a separate written agreement

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● When returning a product that was purchased sealed or New In Box (NIB), it must be returned untampered and unopened to receive a full refund. If the package has been altered, we will remove a 25% restocking fee from the refund as the product is no longer in its original condition.

● Related duties, taxes, and fees for shipments to and from locations outside the continental United States are the responsibility of the customer

● If the reason for your return is due to an error on our part, we will pay the return shipping costs and refund your original shipping charges; otherwise, we will pay the return shipping costs and the original shipping charges will be non-refundable.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

1-888-622-0223

[email protected]

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