Returns and Exchanges: CablesAndKits

What Does 100% Satisfaction Mean?

It means a Risk-Free purchasing and hassle-free return experience every time you order from CablesAndKits. Take the whole month to make sure your purchase was the right solution. Say goodbye to buyer's remorse for good!

Any Reason Returns... ANY Reason!

So you're not sure how much cabling you need for a massive project? No problem, just overestimate what you need and send back what you don't use.

ANY REASON...

You just realized you ordered the wrong VOIP phones for your network. Don't fret, just send them back and we'll send the new ones out as soon as possible.

ANY REASON...

Your aesthetic is off the chart, and you just simply don't like the color of your network switches against the beige colored wall - Well thats strange, but we won't judge. Our returns policy is exactly for reasons like this. *cough*crazy*

Returns & Exchanges Technical Details

Returns Grace Period

You may return all or part of your order within 31 days for any reason for a full refund of the original purchase price.

NIB Products: When returning a product that was purchased sealed or New In Box (NIB), it must be returned untampered and unopened to receive a full refund.  If the package has been altered, we will remove a 25% restocking fee from the refund as the product is no longer in its original condition.

Return Shipping

If the reason for your return is due to an error on our part, we will pay the return shipping costs and refund your original shipping charges; otherwise, we will pay the return shipping costs and the original shipping charges will be non-refundable.

Taxes & Fees

Related duties, taxes, and fees for shipments to and from locations outside the continental United States are the responsibility of the customer.

Product Condition

Product must be in like condition to when it was purchased and include all original parts, accessories, and original packaging. Not valid for special orders, wholesale transactions, or for purchases intended for resale, lease, rental, or transactions where there is a separate written agreement.

Non-Refundable or All Sales Final Products

Products identified as "Non-Refundable" and/or "All Sales Final" are non-returnable and returns will not be accepted for any reason.