CK Care – Third party maintenance

Join the growing number of businesses embracing the future of IT support with Third Party Maintenance (TPM). CK Care TPM helps keep your network running smoothly while saving you time, money and frustration.

Step into cost-effective, flexible network maintenance with CablesAndKits CK Care. Do not get stuck with overpriced, rigid OEM contracts that cannot provide flexible or creative solutions for your network.

Why CK Care

Cost savings

Significantly lower pricing than OEMs, so your network stays secure while your budget stays intact.

Unmatched flexibility

Standard 1-year contracts of either 24x7x4 or 8x5xNBD support, and custom contracts to meet your unique needs.

Trusted experts

Certified engineers on standby to diagnose and resolve network issues.

Comprehensive coverage

An all-encompassing solution with the coverage and support you need, when you need it.

Fast response time

When keeping your network up is time-critical, you get a quick response every time.

Support for various manufacturers

Support for networks made of any major OEM, from Cisco to Aruba and everything in between.

CK Care vs. OEM support

Third Party Maintenance is an attractive option for devices that are at least 3 years old, and is the only option for devices that have reached EOSL.

CK Care
  • Significant cost savings (up to 70% cheaper than OEM support)
  • Flexible contract terms tailored to your needs
  • Variety of service levels including 24x7x4 or 8x5xNBD
  • One maintenance agreement for multi-vendor hardware
  • Support for EOSL devices, extending device life
  • Fast and friendly service, network monitoring, 24/7 support hotline
OEM support
  • Expensive coverage due to brand premium and high overhead
  • Stiff contracts with fixed terms and little room for customization
  • Standard or extended warranty support only
  • Separate agreements to manage with each OEM
  • No support for EOSL devices

Supported OEMs and hardware

CK Care supports all major OEMs, including Cisco, Brocade, Dell, HPE and Nortel.

Servers
Cisco
UCS X, B, C, S
Dell
PowerEdge Blade, PowerEdge Servers, VRTX
Fujitsu
PrimePower
HPE
Apollo 2000, 4500, 6000; DL Series (DL140, 145, 320, 360, 380, 560, 580, 585, 740, 760); Integrity; ML Series (ML110, 330, 350, 370, 530, 570); NetServer; P4000; PA-RISC; ProLiant and Integrity Blades
IBM
AS400, I Series, Netfinity, P Series, X Series, Z Series
Lenovo
ThinkServer, ThinkSystems
SUN/Oracle
Netra, SPARC, SunFire, X86 Series
Supermicro
Super Server
Storage
Dell EMC
Atmos, Avamar, Celerra NAS Gateway, Celerra NAS Integrated, CLARiiON, Compellent, DataDomain Appliance and Gateway, DL Appliances, Equallogic, Equallogic Blade Arrays, Isilon, PowerVault, Recoverpoint, Symmetrix DMX / V-Max, Unity, VNX, VxRack, VxRail
Hitachi
AMS, SVP, USP, USP-V, VSP
HPE
3PAR (F200, F400, FT800, V800, 7000, 8000, 10000 Series), ESL E-Series, EVA, LeftHand, Nimble, StorageWorks MSA, StoreEasy, StoreOnce, SureStore, XP Disk System
IBM
Total Storage Disks, XIV, System Storage DS and N Series, EXP Series, TS Series Tape Libraries
NetApp
AFF, E Series, FAS Series, V Series
Nexsan
GX4, E18, SASBOY, SATABeast
Quantum
100, 24, L Libraries, M Libraries (M1500, M1800, M2500), P Libraries (P1000 to P9000), i500, i2000, Scalar, Superloader 3, Value Loader, i40/i80
Networking
Brocade
DS-220B, DS-4100, DS-4900, DS-5000, DS-5100, ED-12000B, ED-24000B, ED-48000B, Routers, Switches
Cisco
ASA 55xx-X; MX series; all Cisco phones; Enterprise Routing (4000 ISR, 800 ISR, Catalyst 6500, CSR, NCS 6000); Enterprise Switching (Catalyst Series); Routing (ASR, Nexus); Security Firewall (ASA 55xx, Sonicwall)
Dell
Force10 N, Z and S Series, Powerconnect
EMC
Connectrix, MDS
HPE
Aruba, ProCurve
Juniper
Directors, Routers, Switches
Nortel
Directors, Routers, Switches

How CK Care works

Resolving network issues with CK Care is simple. Open a ticket and our support specialists take it from there.

1
Open a ticket

By phone, e-mail or portal.

2
We start diagnosing

The support team immediately gathers information to diagnose and attempt to resolve your issue.

3
Escalation if needed

If the issue is not resolved at initial intake, it is escalated to a higher-level support team.

4
Parts shipped

If needed, replacement parts ship according to your SLA.

5
Tech dispatched

If needed, a technician is dispatched according to your SLA.

Shop switches with CK Care

Switches that come with CK Care maintenance.

WS-C2960X-48FPS-L

Cisco Catalyst 2960-X, 48 PoE+ ports, 4 SFP uplinks, 8x5xNBD CK Care maintenance.

WS-C2960X-24PS-L

Cisco Catalyst 2960-X, 24 PoE+ ports, 4 SFP uplinks, 24x7x4 CK Care maintenance.

WS-C2960X-48TS-L

Cisco Catalyst 2960-X, 48 data ports, 4 SFP uplinks, 8x5xNBD CK Care maintenance.

WS-C3850-48F-S

Cisco Catalyst 3850, 48 PoE+ ports, modular uplinks, 8x5xNBD CK Care maintenance.

WS-C3850-48P-S

Cisco Catalyst 3850, 48 PoE+ ports, modular uplinks, 24x7x4 CK Care maintenance.

C9200-NM-4G

(4) port 1G SFP expansion module.

All 2960-X switches

Browse the full Cisco 2960-X range.

Get a quote

Learn how CK Care can help you save up to 70% on maintenance. Reach out for a free quote from one of our support specialists.

What you get
  • Free quote
  • Terms to fit your network
  • 24x7x4 or 8x5xNBD service levels
  • Support for EOSL devices

Loading the form…

Why choose CK?

Risk-free purchase, hassle-free returns.

Our promises
  • Lifetime Warranty, including a Lifetime Advance Replacement Guarantee, on everything you purchase
  • Same-day shipping: orders are processed and shipped the same day until 6pm
  • 30-day money-back guarantee: take a full month to try it out, and if you are not completely satisfied we will take it back and refund your money
Consent Preferences