{"id":3954,"date":"2020-11-17T08:57:18","date_gmt":"2020-11-17T13:57:18","guid":{"rendered":"https:\/\/cablesandkits.com\/blog\/?p=3954"},"modified":"2020-11-17T08:57:32","modified_gmt":"2020-11-17T13:57:32","slug":"ceo-daily-update-11-17-2020","status":"publish","type":"post","link":"https:\/\/www.cablesandkits.com\/blog\/ceo-daily-update-11-17-2020\/","title":{"rendered":"CEO Daily Update – 11.17.2020"},"content":{"rendered":"\n
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Craig Update | Patterned Face Masks | GLC-T Modules | Thankful for Thankfulness |\u00a0News to Start Your Day<\/strong><\/em><\/h2>\n\n\n\n
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Happy Tuesday!<\/strong><\/p>\n\n\n\n

(November 17th is National Take a Hike Day \/ National Hiking Day. Hopefully, the weather is nice enough wherever you are to get out and take a hike.)<\/em><\/p>\n\n\n\n

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Trivia time: Name that TV theme song, 90’s style: “Where in the world is \u2026 ” (answer<\/a>) <\/p>\n\n\n\n

Someone asked earlier today, “where is Craig?” and this theme song immediately came to mind. Anyone else remember that show? I vaguely remember watching it, but I couldn’t really tell you much about the show. I think there was a board game and computer game, books too maybe? That tune sure is catchy though. I didn’t forget it!  <\/p>\n\n\n\n

So while I cannot answer where in the world Carmen is tonight, I can tell you a little about what is going on with Craig. It actually ties nicely into telling you more about our business structure and some of the recent CK updates.  <\/p>\n\n\n\n

As we’ve mentioned before, Craig took a sabbatical in the month of October. He worked some pretty crazy hours from March to August as I’m sure you all remember. That’s the time period when these emails started. In January of this year he had been diagnosed with Crohn’s disease and is still working to get his symptoms under control. Part of that is going to be stress management and rest, something that he historically has not been practicing well. (He’s an all-in kind of guy.) In November he re-engaged with us internally in some meetings and is still here leading and guiding us, mostly giving us clarity around the vision. He’s still resting and doing more personal things too. That was the long answer to the question. The short answer is he’s here, just not on the “front lines” as he was before.  <\/p>\n\n\n\n

We introduced you all to Chris McCoy, who is now the President of the CK business unit, earlier this month. A business unit, as we define it, is the Product, Marketing and Channels (sales) functions of a business. These are the revenue-generating, customer-facing pieces of a company. The vision Craig has had for our organization is that we would be an architect of a portfolio of many companies, companies that share the desire “to combine remarkable service, adaptive expertise, and frictionless shopping and logistics” to create “unparalleled customer experiences” (these quotes taken directly from our vision statement). CK is the prototype for this vision, and in order to get where we are going, Craig needed (and wanted) to not be the operational head of CK. He’s still the CEO around here, giving vision and, of course, making us laugh (and maybe roll our eyes occasionally, or maybe that’s just me, haha), but he has passed the baton to Chris for the management of the Three Pillars, as we call them, for CK.  <\/p>\n\n\n\n\n\n\n\n

The Three Pillar approach is our current best practice model for a business unit. Obviously product, marketing and sales teams aren’t ALL you need to run a business. So where do those other (admittedly less sexy) functions live? In our corporate center. Things like accounting, HR, technology management, even regular ordering, logistics and pick\/pack\/ship are handled by our corporate team. We believe this gives the business units the ability to focus where it matters, on customer’s needs. The axel of our Three Pillar flywheel is Customer Insights. Everything a business unit does should be seen through the lens of service to the customer. <\/p>\n\n\n\n

So there you have it: the Three Pillar approach, Plan\/Build\/Run Operational Model, and the Strategy Cascade.  Those are three big pieces to our “how we operate” puzzle. We share all of this in hopes that it is helpful to someone out there, an entrepreneur, another company or perhaps to you in your role in your company. We’ve been given much and desire to use what we learn (a continuous process) to help others. <\/p>\n\n\n\n

Christin <\/p>\n\n\n\n

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Today’s Product Updates from Rebecca:<\/strong><\/p>\n\n\n\n

Exciting News! We just put our Kids AND Adult cloth masks on sale! These masks come in a wide variety of super fun patterns including an American Flag pattern as well as Camo! You really can\u2019t go wrong, especially for the price! Snag yours today!!  <\/p>\n\n\n\n

Adult: <\/p>\n\n\n\n