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William S. |
Wow Laurie! What am awesome response to my email! Thank you so much for the personal attention and providing the links directly to the products I need. Absolutely amazing compared to so many merchants similar to Cables And Kits on the Internet. I do not mean to sound overly dramatic but I use online buying for just about everything and not only is your Web site well designed for easy navigation but your customer service obviously is top notch as well. A dying art unfortunately on the Net.
I will place my order momentarily. Again, thank you. And as I am sure you know, word of mouth is your best advertising. I plan on singing the praises of your company whenever the opportunity presents itself. Of course I will be using your company a lot more myself as I am building a house and plan on wiring it with everything needed for home theater, cable etc. (no, I am not the one doing the work, thank gawd! lol). Thank you again! William
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Paul S. |
Hello Laurie, I am sorry I missed your call today, however I do appreciate the fact that I received any kind of courtesy call to begin with. It's things like this that will ensure my continued relationship with your company. Good parts, good prices, and fast delivery, and employees who care? That is like icing on the cake. Thank you again Laurie, I will keep doing business with your company and I'll be sure to recommend you to my friends and family who are in need of, well, cables and kits! Sincerely,
Paul
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Brian M. |
Laurie, Thanks for the follow up. Everything arrived as expected and you guys really saved the day by having these on hand. The sales rep that took our order over the phone was extremely helpful and pleasant to deal with. Thanks again, Brian
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Todd D. |
Just wanted to let you know that I received my power cord this morning. I wasn't expecting it til sometime next week, and am thrilled to get it so early. Thanks to Cables&Kits for such great service, even on something as simple as one power cord! Thanks again, Todd
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Sean F. |
Laurie,
I got your voicemail, as well as the e-mail (obviously, since I’m replying to it!). Thank you very much for your outstanding customer service. I have never encountered a company with such amazing care for their customers. I will, without a doubt, recommend your company to all of my clients in need of any Cisco and network accessories.
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Clif S. - Network Hardware Resale |
Hi Craig,
Thank you very much for your assistance. I had no other way to verify cost save to check with you. You are absolutely awesome! Thank you!
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Robert G. |
Dear Gail,
I would like to thank you and your company staff for the excellent customer service and the efforts to have my first order shipped this evening. I am very satisfied will all aspects of your product and services and will have no hesitation to refer your company with my other colleagues.
Sincerely,
Robert
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Amir D. |
(From a customer that had an issue with a router we sold him)
I wanted to thank you for your efforts. I received my router, replacement lid, and faceplate. The repainted lids look nice, though I should probably not sniff the paint for a long period of time! (joking). The packaging was very solid, I've never received a package made up that well. I am really happy and appreciate that you have stood behind your products like this. I will be purchasing one more 3640 and a few switches soon. Thank you again!
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Jim W. |
I received my order yesterday. This was the first time I have ordered from you. Everything was just as I ordered and packed very, very well. Thanks for the great service. I have you bookmarked!
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Joanne D. |
Hi,
I just wanted to say thanks and share my gratitude for your company's terrific customer service. My order was processed and shipped the same day!!?? There are not many companies around who can deliver those results!!
So a BIG thank you and keep up the great work. I will most definitely be recommending your company to friends & colleagues!
The M&M's are nice touch too :o)
Thank you and kindest regards,
Joanne D.
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